Bug Report: Subscription (recurring cc payment) Surname requires to remove dots in initials

TuneRF
New Community Member

Bug Report:

 

When filling out the pay Subscription (recurring payment) by credit card (pop up) form,

the form does not post altough I've literally entered the exact initials as printed on my ics MasterCard: including the dots between the initials (there is no full surname on my card, but 2 initials followed by dots (A.B.)

 

When I remove them the payment proceeds, but a friend of mine who has a full surname on his MasterCard cannot even complete the payment, since the full surname is not accepted and the initial only also leads to a form validation error message blocking a successful payment

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

duplicate post.


Advice is voluntary.
Kudos / Solution appreciated.
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