Automatic payment. Selected account ignored

Tuttsy
Contributor
Contributor

I have an automatic payment set up to be paid with my Amex card.

PayPal just paid it with my Mastercard.

Huge problem for me as the AmEx is my work business, & the Mastercard is my personal card

I am in Australia, apparently this matters & PayPal suggests I include this

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2 REPLIES 2

Ali275
New Community Member
Bank account payment
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PayPal_Siobhan2
Moderator
Moderator

Hi Tuttsy, 

 

Thank you for contacting us via the PayPal Community Forum. 

 

Merchants can choose what funding sources, and card types they will accept as payment. If the merchant will not accept Amex, it cannot be used to complete the transaction, and the funds will be taken from another funding source registered on your PayPal account. 

 

- Siobhan 

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