Hallo, I need to know how to contact paypal service by email.

[giio]

Hallo,

I have a sad request. my friend has recently deceased, i am the heir, I need to have access to his paypal account, and close the account. I don´t know his password. does anybody know any email address of paypal i can write to, to explain the situation? Not easy to find on here.

Thanks

Gio

[Warrenp1]

Its at the bottom where it says help there is a number to phone or email

[giio]

Thanks! I called as you said, and after a conversation they sent me a special email address. thanks

[kernowlass]

@giio 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[giio]

hi guy thanks, in the end I called paypal by phone, with the operator i´ve found the way to manage it