Did not receive 100% of money

DriedWater
Contributor
Contributor
I was sent $20.88 from a friend to buy something. When I went into my PayPal to accept it, I only received $12.94. He sent me the post transaction receipt showing that he sent the full $20.88 to me; yet I did not receive it. Any help?
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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@DriedWater 

 

Click the transaction to see if there are any currency conversions and/or PayPal transaction fees charged.


Kudos & Solved are greatly appreciated. 🙂
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DriedWater
Contributor
Contributor
It only shows that I revived the $12.94. There is no conversion rates, nor taxes or fees taken out.
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@DriedWater 

 

You’ll have to call customer service. It’s a head-scratcher, that one.

 

1. https://www.paypal.com/smarthelp/contact-us

2. Drill down to the closest issue you’re having and click “Call Us” after the “This information might help” box or scroll down to click “Call Us” option after the list of “Common Issues”.


Kudos & Solved are greatly appreciated. 🙂
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