wont allow transfer from my checking account to paypal account

[guavayogurt]

i need to move $50 from my checking into paypal so i can use door dash. paypal keeps making me identify myself (at least 6 times) and then will say all set but won’t allow me to approve transfer. any help would be great it’s very hard to get ahold of paypal customer service

[kernowlass]

@guavayogurt 

Have you opened a paypal cash account to hold a balance as per link?

https://www.paypal.com/us/smarthelp/article/what-can-i-do-with-my-personal-paypal-account,-paypal-ca...