my money is on hold and i am not a seller

saifi20054
New Community Member

hello every one,

PayPal just hold my 2 small transactions of money I received from friends. they are considering me seller. but i am not seller kindly guide me how i sort this matter

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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@saifi20054 

 

Your friends may have sent you goods and services payment so you'll need to go inside each transaction's details and click "Add Tracking" button, select an order status and ask your friends to click "Confirm Receipt" on their end of the transaction to release the funds to you.

 

Train your friends to select "Sending to a friend" payment type under the amount field if they are going to send personal payments.


Kudos & Solved are greatly appreciated. 🙂

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6 REPLIES 6
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@saifi20054 

 

Your friends may have sent you goods and services payment so you'll need to go inside each transaction's details and click "Add Tracking" button, select an order status and ask your friends to click "Confirm Receipt" on their end of the transaction to release the funds to you.

 

Train your friends to select "Sending to a friend" payment type under the amount field if they are going to send personal payments.


Kudos & Solved are greatly appreciated. 🙂
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galas
New Community Member

Hello, which order status should be select?

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KyjuJaeger
Contributor
Contributor
Hi, try order processed
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Kendall808
Contributor
Contributor
What if you weren’t provided with a tracking number after selecting order processed
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iiccaayy
Member
Member
What if it is not showing on my transaction list yet? How can I add a tracking button?
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Krissylowery16
Contributor
Contributor
Same happened to me and my funds came from the government . froze my account because of it . which sucks because they were advertising getting government payments direct deposited to your paypal and then freeze my account .
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