'You'll receive your funds within 1 day of delivery'

D4RKV4POR
Contributor
Contributor
My package has been delivered and signed for two days ago at 10.45am(ish) and still have not received my money. It is clear on the royal mail tracking that it has been delivered at that specific time so why have I not received my money WITHIN one day of delivery? This is unacceptable.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@D4RKV4POR 

 

Funds are normally released when any tracking number viewable online shows as delivered to the buyer + 1 day as long as you used one of Paypals supported carriers.

If that has all been complied with correctly then contact c.s. and ask them to release the funds manually for you.

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is also randomly available.
Also you have the option to send customer services a message.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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