My Money is on HOLD and Pending for 14 days

stunner_1
Contributor
Contributor

Hi I have recieved payment for goods and service transaction.The shipment was done Manual...After confirming the manual shipment,PayPal says i will get my money within 7 days of verification is i have waited for more than 7 days now.Please can someone assist me, i need the money urgently...

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@stunner_1 


With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. As you have received the funds for a service no tracking number is applicable and Paypal would be unable to release these funds any sooner than the 21 days.

If you mark the transaction as processed then the buyer may have the option on their account to mark the transaction as delivery/satisfied. If the buyer confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.
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