Extremely unhelpful customer service PayPal representatives
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I've been having issues adding money to my PayPal account from my bank account and was given the wrong information 3 times by 3 different customer service representatives. I have never seen such incompetency in customer service before.
The first rep (Angel) told me I won my eBay dispute when that information is not available to them in full detail.
The second rep (Frantz or Fritz) had an attitude and told me that it was my bank that was not authorizing the transfer.
The third (Cherry Ann) wasted much of my time and directed me to email technical support.
None of these answers provided were correct. Not only is PayPal hard to reach with their long wait times, but their staff is extremely disorganized, unprofessional and innacurate. What upsets me the most is that this is time I will never get back. My issue has still not been resolved.
I will never recommend PayPal to anybody and will avoid using PayPal whenever I can.
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