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Phone number changed - can't log in

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imranzeab
New Community Member

my mobile number was online dington number that was disabled now how can i login my paypal account without mobile number verifications

Phone number changed - can't log in

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pumck
Member

I cant login in my account because my mobile number is changed.

What can i do to change my number?

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@pumck 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


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Phone number changed - can't log in

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WolfLake
Contributor
Can't get verification number thriugh SMS because haven't my old telephone number 😞

Phone number changed - can't log in

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Smashlie90
New Community Member
(Literally posting solutions I found useful when I was facing some problem. Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages. If you go to the HELP & CONTACT icon on the PayPal WEBSITE click the CONTACT US link on the bottom (right?) of the page. From here, click the PASSWORD & ACCOUNT ACCESS option, then LOGIN PROBLEMS. On the next page, choose the CALL US option. You shouldn't need to be logged in to use this feature. 1. Paypal phones when available (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, during business hours you may also be able to message whilst logged out. 4. Have you considered contacting Customer Service via Facebook/Twitter? Facebook: www.facebook.com/PayPal Twitter: @AskPayPal

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Smashlie90 

 

Which you copy/pasted directly from my post 2 up from yours?

Not sure that was needed really.


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Phone number changed - can't log in

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Andy-H1
New Community Member
Unable to log in because 'authentication' required however my phone number has changed & unable to log in to change my number so authentication can be made. Anyone have an answer? Thanks

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Andy-H1 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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Diju
New Community Member
Hello, I would like to log in, but my phone no changed. Who could I log in now?

Phone number changed - can't log in

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Amazimg43
Contributor

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