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kernowlass
Esteemed Advisor

@ars69 

 

Well you could have asked us maybe?

But if not then your options are........

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


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Customer support

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ars69
Contributor

"Well you could have asked us maybe?"

 

That was the problem, I could not communicate with a human.

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kernowlass
Esteemed Advisor

@ars69 

 

So we are not human then.........ok whatever.


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HelenR49
Contributor
Can’t contact PayPal ‘message us’ anymore please advise

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Daddycoolrecord
New Community Member
How on earth can you speak to a real live person at PayPal without being trapped in endless automated messages? Do they do this deliberately to prevent customer contact?

Customer support

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kernowlass
Esteemed Advisor

@Daddycoolrecord 

 

If you don't think we can help then....


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter. 


Advice is voluntary.
Kudos / Solution appreciated.

Customer support

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Szige
New Community Member
Hi, we had some trouble today with the paypal. We wanted to call them but the number given on the hungarian page does not work. Do you know any international phone number? Thanks!

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pfivestar
New Community Member

DOES ANYONE HAVE AN ACTUAL ADDRESS TO WRITE TO FOR CORPORATE-THIS CHAT, ETC. IS NOT WORKING AND NO ONE SEEMS TO HELP!!! I NEED A PHYSICAL ADDRESS.  I have called, emailed, chatted and no one can help.  One guy refused to transfer me to a supervisor, stating he, himself was Mr. Pay Pal!

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Declan5
New Community Member

Is it possible to contact PayPal customer support by email? I am working during their office hours and therefore IM and phone calls are useless to me

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Mygirlandboy
Contributor

Is there a way to CALL AND SPEAK to someone?????????

 

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