how set my account from company to private?

[ild7]

Due to my deafness, I cannot call or make phone calls to service. I've been registered with PayPal for 1 year and haven't had any problems until recently. But a few days ago my account shows me that I have a company profile. Something went wrong here. Because I want my account to remain private. Since I can't make a phone call, I want to know how I can change my account or is there direct contact with the paypal staff? Thank you for support!

[kernowlass]

@ild7 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.