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Received unexpected name change request follow up from PayPal

Posted on

I received an email from <removed>  this morning.  It reads:



Dear Patrick <removed>,

Thank you for taking the time to contact us with your concerns. I am happy to assist you further.

We recently received some documents from you that appear to be for a name change request. However, it appears that the documents we received match the name that is currently on your PayPal account.

We want to make sure that the documents were submitted as a part of a name change request. If this is accurate, please send us an email confirming that you would like to change the name on your PayPal account and the reason for the change.

If you do not wish to change the name on your PayPal account, please send us an email letting us know why you had originally submitted the documents so that we may assist you further.


Thank you for being part of the PayPal community. For additional questions, please visit and click Help & Contact, near the bottom of any page.

PayPal Compliance Department


I did not send these documents nor did I make any such requests.  What's going on?



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