Showing results for 
Search instead for 
Did you mean: 

Paypal limits contact to one message at a time!

Posted on

Why is now Paypal limiting "Message Us" to one message at a time? For example I have one dispute in the Resolution Center and one technical issue with Paypal interface (currency conversion does not work). I want to contact Paypal, regarding both (different, separate) issues, but their interface now says if you want to contact us you must close the existing message in the inbox. It was not like this before! Paypal is pushing us to switch completely to other payment providers, since it has become a disability to resolve issues within Paypal. How does such a large coprporation with billions of funds being unable to fix such simple issues with their website and interface or are they doing this intentionally to reduce workload (and amount of business/income they receive) for themselves?

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.