PSD2 notice but cant access account to change phone number to be able to confirm it
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hello my account wont let me log in as this PSD2 message comes up asking for a number to confirm a code, however the number on my account is wrong and i cant get in to change it so i can accept it. I cant contact pay pal if I'm not logged in and I don't know what I'm suppose to do. PLEASE HELP!!
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Try downloading the app and changing the phone number via settings OR using the forgotten password option.
If that does not work then you would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.
Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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