Downgrade account to personal

brannik
Contributor
Contributor

Hi, my paypal is really old, but with business type. And now my account was limited due to missing company, but i do not have company.

How can i downgrade my account to personal or how to remove limitation without company or how get back my money?

Thanks!

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@brannik 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.




Advice is voluntary.
Kudos / Solution appreciated.
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brannik
Contributor
Contributor

I can't close it because it won't let me. Maybe because my account is limited.
And what will happen to my money if I close it?

I don't know what the problem is and why PayPal is always a problem for people who are trying to make some money completely legally.
I have not had disputes in PayPal for nearly 5 years, nor have I deceived anyone there.
What do we do if a person has NO company and PayPal requires it?

A few years ago I made my account a business and only now are they catching on to it?
I understand if I have many disputes, but I do not have them.
I look forward to an answer from PayPal on how to solve this problem.

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