Changing account data
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After cca 10 years I need to use Paypal again.
In this time I changed my country of residence and phone number.
When I try to access my account (via “forgot your password” - email - verification code - change password) the last verification step is tied to my phone number that has been disconnected for years now. And this is the only option the system gives me: or a text to a deactivated phone number or a call to the same deactivated phone number. How can I solve this problem?
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Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.
You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.
Advice is voluntary.
Kudos / Solution appreciated.
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