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Received a claim from a buyer/user with no purchase history from us? Anyone else can relate?

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epiefarm
New Community Member
Posted on

Hello, 

 

I have received a couple messages this year already from ebay users making claims on certain items I have indeed sold! They show a photo of the item and claim something is wrong with it broken/illegitimate and DEMAND a refund. Everytime I search them up there is no purchase history from them. Is this a scam that's been happening? I always confront them (nicely with FACTS) and they eventually say they have made a mistake... very odd. Anyone else can relate? Anyways thought I should post it may always help bring awareness to some of you sellers that may not about this.

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