Merchandise policy
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I had someone ask to buy a bike from me and pay through PayPal . Now I have reciev3d an email saying the sent me an extra 300 to pay the courier as they cant and that I must pay first before the funds are released. I never agreeded to pay the courier
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sounds like a scam. You have not been paid. Have to receive payment first before shipping something.
PayPal does not ask you to pay a third party or ship something before you receive payment. Even if payment is subject to PayPal hold, there should be a record of payment if the buyer REALLY sent payment.
Please read: https://www.paypal.com/uk/smarthelp/article/how-would-i-spot-fake-emails-faq2340
You can call PayPal to check if you have a pending payment that's not showing up in your account for some reason:
Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.
Say "Live Agent" to the automated recording.
Or private messaging via social media:
Facebook: https://www.facebook.com/PayPalUK
Twitter: @paypalUK
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for this! Really saved me from losing £300!
Really glad that I checked this out!
Thanks for posting.
All the best,
Tom
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Payment scam / email scam / help. in Managing Risk and Fraud Archives
- Paypal siding with Blackmailer in Managing Risk and Fraud Archives
- PayPal overriding my business policies in Managing Risk and Fraud Archives
- Damages caused to PayPal by Acceptable Use Policy violation in Managing Risk and Fraud Archives
- Preventing stolen credit cards with INVOICES in Managing Risk and Fraud Archives