cancel
Showing results for 
Search instead for 
Did you mean: 

Merchandise policy

Options
Mart767676
New Community Member
Posted on

I had someone ask to buy a bike from me and pay through PayPal . Now I have reciev3d an email saying the sent me an extra 300 to pay the courier as they cant and that I must pay first before the funds are released. I never agreeded to pay the courier

7 REPLIES 7

Merchandise policy

Options
sharpiemarker
Esteemed Advisor

@Mart767676 

 

Sounds like a scam. You have not been paid. Have to receive payment first before shipping something.

 

PayPal does not ask you to pay a third party or ship something before you receive payment. Even if payment is subject to PayPal hold, there should be a record of payment if the buyer REALLY sent payment.

 

Please read: https://www.paypal.com/uk/smarthelp/article/how-would-i-spot-fake-emails-faq2340

 

You can call PayPal to check if you have a pending payment that's not showing up in your account for some reason:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂

Merchandise policy

Options
TomDon1990
New Community Member

Thanks for this! Really saved me from losing £300!

 

Really glad that I checked this out!

 

Thanks for posting.

 

All the best,

 

Tom

Merchandise policy

Options
Kimberley11
Contributor
I had the exact same today I’m glad I checked in here first

Merchandise policy

Options
Sabz365
New Community Member
Same has just happened too me asking me to pay a courier. Do I need to report this anywere as I’m worried my phone may be hacked into.

Merchandise policy

Options
huzaifahdadipat
Contributor
Did you get a solution? This just happened to me now and I'm very suspicious it's a scam. They're telling me to pay £350 to courier for delivery.

Merchandise policy

Options
huzaifahdadipat
Contributor
I had this issue too today I feel like it's a scam. They sent extra £350 and told me to transfer it to the courier for delivery. Is it a scam? Please help. Thank you.

Merchandise policy

Options
Cmac11
Contributor
I've received this too. Want me to pay courier £300! Sending PayPal emails from .com instead of .Co.uk

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.