I added incorrect tracking info

KaydenCyan
New Community Member

So I use a shipping service and I was going through invoices and adding tracking but I realized I gave one persons tracking number to another who wasn't supposed to even receive one. How do I remove the number from the invoice? Thanks >< Sorry if I sent this to the wrong board 😧 I don't know which one applies the most

Login to Me Too
1 REPLY 1

Gelai0408
PayPal Employee
PayPal Employee

Hi KayydenCyan, 

 Thank you for giving this issue to our attention. For further reference on how to remove or edit the tracking number kindly referer to the link for the instruction

 

https://www.paypal.com/ca/smarthelp/article/how-do-i-add-or-edit-tracking-information-for-my-transac...

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.