Buyer requested refund for shipment in progress that got held up; eBay found in their favor
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What the hell eBay
I shipped the item with tracking, it got held up "In Transit" for a while, and the buyer requested a refund. I escalated to eBay (BIG MISTAKE) because I did genuinely feel bad that this was out of my control. Ebay found in their favor and I'm out $111 and don't have my original product to show for it.
What the hell are my options here?! I tried contacting them again but they said I was out of luck until the shipment status is "Delivered". I contacted the Better Business Bureau but don't know what to do there. The charge was automatically deducted from my PayPal account, which was a _very_ unauthorized transaction. If it were on a debit card I could just file a chargeback.
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Managing Disputes
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Seller Protection
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This isn't ebay, ebay is a completely different company, if your issue is an ebay issue then ask on ebays forum?
Advice is voluntary.
Kudos / Solution appreciated.
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