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Buyer requested refund for shipment in progress that got held up; eBay found in their favor

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ploogle
New Community Member
Posted on

What the hell eBay

 

I shipped the item with tracking, it got held up "In Transit" for a while, and the buyer requested a refund. I escalated to eBay (BIG MISTAKE) because I did genuinely feel bad that this was out of my control. Ebay found in their favor and I'm out $111 and don't have my original product to show for it.

 

What the hell are my options here?! I tried contacting them again but they said I was out of luck until the shipment status is "Delivered". I contacted the Better Business Bureau but don't know what to do there. The charge was automatically deducted from my PayPal account, which was a _very_ unauthorized transaction. If it were on a debit card I could just file a chargeback.

1 REPLY 1

Buyer requested refund for shipment in progress that got held up; eBay found in their favor

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kernowlass
Esteemed Advisor

@ploogle 

 

This isn't ebay, ebay is a completely different company, if your issue is an ebay issue then ask on ebays forum?


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