Buyer filed dispute 4 MONTHS after Ebay purchase. **SELLERS BEWARE!!!!!**
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Seller Protection
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NOTHING SURPRISES ME THERE A JOKE J
@tg2019 wrote:
I have a buyer who purchased an Ava fertility bracelet (BRAND NEW SEALED IN PACKAGE) from me. Now, 4 months later...she is claiming the item is “not as described.” She admits in the messages she used the bracelet, got pregnant successfully (& unfortunately lost the pregnancy) and now claims the bracelet is not as described as it is no longer working. Paypal sided with the buyer...asking for her to return the bracelet and I am to fully refund her $230. Anything I can do? Or am I just SOL? I’m done with Ebay & Paypal. This is seriously crap. I didn’t realize their 180 day dispute period was a buyer warranty. Damn. Lesson learned. All who are reading this...heed the warning. 🙄
UST AFTER EASY MONEY THEY WILL **bleep** YOU EVERY TIME THEY CAN
@tg2019 wrote:
I have a buyer who purchased an Ava fertility bracelet (BRAND NEW SEALED IN PACKAGE) from me. Now, 4 months later...she is claiming the item is “not as described.” She admits in the messages she used the bracelet, got pregnant successfully (& unfortunately lost the pregnancy) and now claims the bracelet is not as described as it is no longer working. Paypal sided with the buyer...asking for her to return the bracelet and I am to fully refund her $230. Anything I can do? Or am I just SOL? I’m done with Ebay & Paypal. This is seriously crap. I didn’t realize their 180 day dispute period was a buyer warranty. Damn. Lesson learned. All who are reading this...heed the warning. 🙄
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Buyers have up to 180 days to open a dispute with paypal (same timeframe that most credit card companies give you).
So if its an item received but not as described dispute it is always one persons word against anothers (as paypal never views the actual item).
So Paypal do 'tend' to find in favour of the buyer BUT the buyer has to return the item back to the seller at their own expense before you have to refund.
Unfortunately its just one of the risks of selling online, I tend to view it that the profit I make far outweighs the occasional bad transaction......pain though those are.
Advice is voluntary.
Kudos / Solution appreciated.
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