unable to add other email address?

saikrishnakrish
New Community Member

Hi Team, I'm unable to add another email id to my PayPal account, my primary mail id is blocked by google and I'm not able to access my email account, and I'm trying to add a new mail id it states that the contact customer service. Please resolve my issue ASAP,

Thank you.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@saikrishnakrish 

 

Go and click on the profile tab (icon next to log out) > click on the + and add another/new email address first > verify it > go back and click on update and tick the box underneath that says make primary > then you should get the remove option by the old now no longer primary email. You can remove that one or leave it on as you can have up to 8 email addresses on the one paypal account.



Advice is voluntary.
Kudos / Solution appreciated.
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