cancel
Showing results for 
Search instead for 
Did you mean: 

how do I change my country on Paypal?

Options
Go to solution
PayPal_Siobhan2
Moderator

Hi Guys,

 

Once you have created a PayPal Account it is not possible to change the country of residency or the country code for the phone number. All PayPal Accounts are country specific and these details are preset when the account is created.

 

If you move to another country please create a new PayPal Account selecting your new country of residency. Any funds you have remanining in your old PayPal Account can be transferred to your new PayPal Account by following these steps:

 

  1. Go to www.paypal.com and log in to your account.
  2. At the top of the page, select Send and Request.
  3. Depending on your preference, select Pay for goods or services or Send money to friends or family.

Thanks - Siobhan

how do I change my country on Paypal?

Options
Go to solution
AbsolutelyFreeW
Contributor

I find it very disappointing that Paypal is hiding behind financial regulations and shows no interest in helping their international users even though they could easily do so. Here are things you could do even if there was a law preventing you from changing countries on accounts:

 

1. You are asking the users to open a new account. But then they would need to move the funds. You will be charging fees for that transfer. Why don't you offer free transfers between their own (forced to create) accounts? 

 

2. An account may have hundreds of transaction. By closing the old and opening a new account, that reputation is lost. Why don't you let users preserve that reputation on the new (forced) account ?

 

3. The new account needs to be verified. That both takes time and effort. Since the original account is already validated, why not allow a validated account user an easier way to verify the new (forced) account? 

 

4. The account had data, If the user is forced to close the old account, why not allows a way to access the transaction history of the old account from the new (forced) account?

 

You can see that you are putting your international users in meaningless unnecessary trouble.

Surely you can do more to help them out, if you just have the will to do so.

how do I change my country on Paypal?

Options
Go to solution
kernowlass
Esteemed Advisor

@AbsolutelyFreeW

 

1. Nope because you withdraw all funds and close your old account before you move to another country.

 

2. What reputation? If someone opens a dispute etc then paypal decides the outcome regardless of whether the account holder has been on paypal for 10 years or 1 year, makes no difference.

 

3. Takes about 30 mins to verify a new account dependent on country.

 

4. Mute point but unlikely you would need to do so if the account was closed so disputes would not be able to be raised anyway in another country.

 

Paypal has to be country specific as they are not banks and so have to abide by the government and banking laws in each country and thats why each country differs on what is allowed and what is not allowed.


Advice is voluntary.
Kudos / Solution appreciated.

how do I change my country on Paypal?

Options
Go to solution
AbsolutelyFreeW
Contributor

@kernowlass

 

You are of course right, and everybody else complaining in page after page both in this thread and other threads are completely wrong.

Don't want to see a problem, hear a problem or talk about a problem. This has been Paypal's response for years. 

how do I change my country on Paypal?

Options
Go to solution
kernowlass
Esteemed Advisor

@AbsolutelyFreeW

 

So you are allowed an opinion but I am not entitled to reply to your post with my own opinion??

It would be great if we could use 1 paypal account worldwide, but don't blame paypal (on this occasion) because we can't.

They can only do what the banks / governments allow them to do per country.

That is why its not available in some countries / some can send but not recieve / some can withdraw to bank accounts and some not / some can't withdraw at all.

I am sure Paypal would be glad to have the same thing available in every country but unfortunately those countries don't allow it.


Advice is voluntary.
Kudos / Solution appreciated.

how do I change my country on Paypal?

Options
Go to solution
MSN80
New Community Member

HOW DO I CHANGE MY COUNTRY ?

 

how do I change my country on Paypal?

Options
Go to solution
womankind
New Community Member

Moving to Spain and wondering if I can keep the same account, adding US$ in the states, and Euros in Spain?  I'll be spending in Euros, so what PayPal charges are there over and above the standard exchange rate? Thank you in advance for any info you can provide.

how do I change my country on Paypal?

Options
Go to solution
Fatima_2904
Contributor

Hello!

I've got some money in my PayPal account that I can´t spend nor send to anyone, as it says I need to send some documents that confirm my identity. The problem is, when I created my account, I couldn't choose that I lived in Denmark. There was no option, other than choosing that I lived in the US. So I did that, but now I can´t send real info about me, as I live in Denmark. 

 

So my question is, can I switch my account from American to danish?

Thanks alot..

Xx Fatima 

how do I change my country on Paypal?

Options
Go to solution
sharpiemarker
Esteemed Advisor

@Fatima_2904 wrote:

Hello!

I've got some money in my PayPal account that I can´t spend nor send to anyone, as it says I need to send some documents that confirm my identity. The problem is, when I created my account, I couldn't choose that I lived in Denmark. There was no option, other than choosing that I lived in the US. So I did that, but now I can´t send real info about me, as I live in Denmark. 

 

So my question is, can I switch my account from American to danish?

Thanks alot..

Xx Fatima 


Explain this in a letter, pdf it and upload it to the open Resolution Center case for PayPal to review.


Kudos & Solved are greatly appreciated. 🙂

how do I change my country on Paypal?

Options
Go to solution
kernowlass
Esteemed Advisor

@Fatima_2904

 

Paypal is country specific so you have to open a paypal account in the country you reside in and add an address / phone number / and bank accounts from within that country.

You would not be able to verify a U.S account so you would not be able to access those funds.

When you register to open an account you click on the drop down box and select YOUR OWN COUNTRY from that list.

You need to open an account in your own country and then ask customer services if they can transfer the funds from your old account to your new one BUT as you can't verify i.d. of that old account they may not do so.

 


Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.