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account access, mobile number no longer used

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Wazalymn
New Community Member
Posted on

Can not access my account, as the mobile on file is no longer used.  Hence I can get pass the the Quick Security Check as I cannot receive the text code to that old number.  How can I get it updated and make the account active.

 

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1 REPLY 1

account access, mobile number no longer used

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kernowlass
Esteemed Advisor

@Wazalymn 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


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