US tax payer requirement for non-US citizen

[DannyLee1995]

Some days ago paypal asked me to confirm my US taxpayer status otherwise 24% of my payments will be put on hold. But I'm not a US citizen nor do I reside in US (i've never even been there in my life nor did I ever use a US card to pay for anything). I do however use services of a third party delivery service (that has a warehouse to which I buy and deliver stuff from US marketplaces to and after the deliver those goods to my country Kazakhstan). Is shopping in US online stores enough to require taxes from me?! When I try to click on the "Confirm you US taxpayer status" just a loading screen appears and the it says "thank you for your information submission"(or smth like that). 

[kernowlass]

@DannyLee1995 

https://www.paypal.com/kz/cshelp/article/why-do-i-need-to-complete-a-certificate-of-foreign-status-c...

[DannyLee1995]

So they're charging me taxes for using a United States - Kazakhstan delivery service? I heard IRS is brutal, but charging a person from the other side of the globe is ridiculous

[kernowlass · Accepted solution]

@DannyLee1995 

You didn't read the link properly OR all the way to the bottom.

[danreyes189]

I'm having the same issue. Still no answer. I provided the requested information and still get a loading screen. 

Note: I don't work with any US services. 

[PayPal_JonK]

Hello @danreyes189, 

Welcome to the PayPal Community Forum! I'm sorry to hear you've run into some issues providing the requested information. I understand how confusing this process must be. I'd first recommend clearing your browser's cache, cookies, and history to see if that helps the continuous loading screen. If you're still experiencing issues after that, please reach out to our Customer Support teams for assistance. 

Best wishes!

 - Jon K

[Temp20240321]

YES