So, WHAT IF you changed your phone number?! How to log in to this STUPID platform?!

musicadi
Contributor
Contributor

Sorry for the language, but all this "phone identification" **bleep** is getting on my nerves!

 

How on Earth do I get to login if my phone number HAS CHANGED?! I guess the developers never got the idea that people might change their phone number, huh?

 

So why is there no option to CHANGE the **bleep** phone number you receive the SMS code to?!

 

JEEZ!

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@musicadi 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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musicadi
Contributor
Contributor

Thank you for your reply! Yeah, I tried to contact them through the website, but I kept being sent back to the login page 🙂


Will try to contact them on social media.

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