Requester Account Restricted when there are no limitations on my account

fouzannn
New Community Member

I created my account about 4 years ago, didn't add a debit card till recently. When I try to request a payment from my friend in the US I get an error saying Requester Account is Restricted, and he gets the same error saying my account is restricted. I don't know what the issue is, I see nothing in the resolution center, I have added all the necessary info like Bank account, passport, email etc. Can you let me know what the issue is? and how I or you guys can resolve it. I am based in India and want to receive money from the US. When I tried using the customer service bot, It says that my account has no limitations nor any information requests.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@fouzannn 

 

To receive Paypal payments in your country read the below link.
https://www.paypal.com/in/webapps/mpp/know-your-customer


Advice is voluntary.
Kudos / Solution appreciated.
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