Phone number update issue

Ehiguese123
Contributor
Contributor
Hello I tried to update my phone number but I can't even view it, it's saying sorry, something went wrong and I've refreshed it so many times please what do I do
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ehiguese123 

 

Is it just an update or have you moved countries at all? 


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_JonK
Moderator
Moderator

Great questions to start off with @kernowlass! Thanks for getting a solution started on this thread. 

 

@Ehiguese123, Welcome to the PayPal Community Forum. I'm sorry to hear you've run into some issues updating your phone number. Have you tried clearing your browser's cache, cookies, and history yet? Sometimes that'll do the trick. You may also want to try updating it in the app if you're using a browser, or vice versa. 

 

I hope that helps, best wishes!

 

 - Jon K


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