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Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@etivt 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


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Phone number changed - can't log in

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bornica1
New Community Member

I have problem with log in, because cant receive sms. If I want to check if I entered a good number, I have to confirm the identity again with an sms code that I do not receive.

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@bornica1 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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leodong
New Community Member

My paypal account cannot be logged in in China. The only way to prove it is to call my school phone number in Canada, but I have cancelled the phone number. If the staff sees it, please contact my email, to help solve the problem

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@leodong 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.




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Phone number changed - can't log in

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Szlvm22
Contributor

My mobile phone number is changed and i dont know how to sign up to paypal. 

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Szlvm22 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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Sannky
Member

Hi pls help me to change the last number on my account because I can't acces him.

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Sannky 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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PQuinn
Member

I was looking for ages and finally able to fix it. I had to ring the number as if i was  abroad and then got through to the service centre. then they were able to attached my  new number to the old one and got the new pin to access my account. should be much easier. 

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