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Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Robarto 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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Merryrose
New Community Member

My account was temporarily locked how can I access it? I no longer have the mobile number on file. Please help.

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Merryrose 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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Hallgrímur
Contributor
I lost my phone number. PayPal sent verification code but i haven't my number. How can I login my account. What can I do

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Hallgrímur 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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pumck
Member

I cant login in my account because my mobile number is changed.

What can i do to change my number?

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@pumck 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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Andy-H1
New Community Member
Unable to log in because 'authentication' required however my phone number has changed & unable to log in to change my number so authentication can be made. Anyone have an answer? Thanks

Phone number changed - can't log in

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kernowlass
Esteemed Advisor

@Andy-H1 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

Phone number changed - can't log in

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Wotringfelisha2
New Community Member
I no longer have the phone number I did and I can't confirm who I am for paypal BC I'm only given the text option and when I try to use my wifi number it says i can't use that so what can i do

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