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Hello, I just got notification in my email that 2-step verification was turned on for your account.
not by me.
I've tried to realize what is that app but i cant find any app that generate pin code in apps store.
right now I cant access to my account because the second step.
anyone have any idea what I cant do?
all this happened when I supposed to get money payment in this account
this message were done by other account
Hello i'm having trouble to login via new PSD2 Strong Customer Authentication system, the issue is that the paypal for some reason has used my very very old phone number( long time ago before i even open ebay shop and linked to paypal) to send sms/code to.
Since then neither my paypal or phone has been that one, and i have as recently as few weeks recieved code on new phone number that was in the profile, for some reason paypal has defaulted to the old number and i can't no longer log in.
I can change password via email, enter my ebay linked shop , use my ebay linked phone etc, and people can send me money and what not but i can't log in on paypal my self, is there anyway to fix this or i have to wait for support to be on and call them?
tldr (old phone number when i created my acc many years ago has been switch to default number/send login sms verification), till recently i was using other number new one and have no idea how this happened and since i do not have old number/phone i can't log in ).
Thank you in advance.
I can't log in into my PayPal account, all I get is "Sorry, we couldn’t confirm it’s you", although I changed the password!!!! And you have logged me in here with the same account and password!
i tried to call the help number as provided on the help page but it doesnt work. Can anyone guide me as to whats wrong? Also any email address that I can send to directly for paypal support?
I am unable to access my account because the phone number on the "PSD2 Strong Customer Authentication" screen is wrong.
How can I change it? Why isn't there a way to change it?
my mobile number was online dington number that was disabled now how can i login my paypal account without mobile number verifications