PayPal account permanently limited out of nowhere

Mina0097
Contributor
Contributor
My PayPal account has been permanently limited without any warnings. It says it's because of sexual content but I never did anything related to that. I only send an receive money from friends and family or pay for groceries. I have all my personal information and my bank account linked. I didn't do anything unusual.
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Mina0097 

 

You can rarely appeal a permanent ban but if you think its a mistake then contact customer services and appeal?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.




Advice is voluntary.
Kudos / Solution appreciated.
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Mina0097
Contributor
Contributor
Thank you for your help! I sent them an email back and also a complaint. The chat option doesn't show up for me but I'll check in the next hours again or maybe call them tomorrow.
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