National ID doesn't wanna change
AdamV1
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Posted on
Jul-21-2021
10:50 PM
Hello there, I'm just having a bug that I cannot change my ID number on my PayPal account, whenever I change it and I refresh the page it just doesn't show me the ID number that I've changed it into. Any solutions?
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1 REPLY 1
PayPal_Tricia
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Jul-25-2021
03:57 PM
Hi @AdamV1,
Sorry to hear of the trouble.
It sounds like this could be a browser issue. I recommend clearing your cache and cookies. Once that's completed, please try again using a different browser.
I hope this information helps!
Thanks,
PayPal_Tricia
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