I need help cant login to my account

angelodatruth
Member
Member

i was first not receiving the sms verification code and then i tried changing my password and now there is no option for sms verification and cant login to my account and there is  no other way to login and now it says : sorry we couldnt confirm it was you 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@angelodatruth 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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