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I can't login to my prepaid account to link my card what do I do

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Dang6
New Community Member
Posted on
I've tried for 2 days to login to my prepaid PayPal account. I've even spoken to 5 representatives. I can't remember my password when it sends me a temp password and I put it in it states wrong username, password! How can I get my money out of my PayPal account ?
1 REPLY 1

I can't login to my prepaid account to link my card what do I do

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PayPal_Jacob
Moderator

Hello @Dang6,

 

Welcome to the PayPal Community! We're glad to have you here. This is truly frustrating to hear is happening with your login. If you need assistance logging into your PayPal PrePaid account, you'll want to contact the number on the back of your PayPal PrePaid card. Otherwise, to get in contact with PayPal, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. We Look forward to assisting you!
 

-Jacob

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