How do I set my nationality?

marquisOrtolan
New Community Member

How do I set my nationality?

 

I am from the Philippines but temporarily residing in Canada.

 

Whenever I create an account, it automatically sets my nationality to Canada.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@marquisOrtolan 

 

Paypal is country specific so you have to open a paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.




Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_MariaI
Moderator
Moderator

Hello, @marquisOrtolan!

 

Thank you for reaching out to us through the Community!

 

If you live in Canada, your account must be registered in Canada, as PayPal accounts are country-specific. However, if your nationality is Philipino but in your PayPal account it is Canadian, you can give our Customer Care a call and they will update it for you if you provide proof of identity. Here you can find a link with the contact page: https://www.paypal.com/smarthelp/contact-us.

 

I hope this information helps.

 

María. 

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