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I uploaded documentation for changing the account holders name. I haven't received confirmation or any form of communication since. How long does it take to change the account holders name?
They will only change it for a 2 character minor error OR for legal reasons eg marriage.
If one of those apply then you would need to wait a few weeks and then contact for an update if it hasn't happened but if its not for one of those reasons and they can't change it then you may not hear back.
Welcome to the PayPal Community
We can help you change the name on your PayPal account if it's misspelled or if you've legally changed your name, or for Legal Entities, a change of business contact name. It is not possible to change the name on your account to another person's name.
To change the name on your Business account:
Depending on the type of change you want to make, you may need to provide some or all of the following documents by uploading them:
Change a Business Contact Name
To change the Business Contact Name for any business account, you must upload:
We don’t accept files that are sent as email attachments. If you email attachments, we'll still require you to upload your documents.