- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
it is sad, that Paypal is not offering - nor in App or browser - to get information that the user have to contact customer service.
If the phone number, or both of them, are not current or accessible anymore, then you cannot verify your identity.
Dear PO of the App Team:
As a user I want to get the information "Please contact our customer service to add a new phone number".
Find the local phone number for help here: https://www.paypal.com/de/smarthelp/contact-us?locale.x=en
This helps to move along and then get access again to Paypal, otherwise me as user cannot get the access and get frustrated!
Thanks
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- "This type of phone number isn't supported" error message in Managing Account
- Confusion between the bots and workers in Managing Account
- Anyone else dealt w/ 'uber technologies' fraud scam through PayPal? in Security and Fraud
- Close a old Hacked account in Managing Account
- How can i change my phone number, if my phone number are lost? 😭 in Managing Account