Change Phone number

DjLacroyx
Contributor
Contributor
This is no longer my phone number, so I don't get a code
Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@DjLacroyx 

 

https://www.paypal.com/hu/cshelp/article/HELP265


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Waldemar86
Member
Member

it is sad, that Paypal is not offering - nor in App or browser - to get information that the user have to contact customer service. 

If the phone number, or both of them, are not current or accessible anymore, then you cannot verify your identity. 

Dear PO of the App Team: 
As a user I want to get the information "Please contact our customer service to add a new phone number". 

Find the local phone number for help here: https://www.paypal.com/de/smarthelp/contact-us?locale.x=en

This helps to move along and then get access again to Paypal, otherwise me as user cannot get the access and get frustrated! 

Thanks

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.