Cant add or remove 2FA

XGolDenX
Contributor
Contributor

I added 2FA with my Iphone months ago and now it seems it hard coded and cant change anything. Always get an error when I want to add another App like Bitwarden or Yubikey. Currently I can only log with my Iphone, but nothing more. When I lose the phone or I want to change it, I will not be able to log in into my account anymore... 

 

when I try to add 2FA app: 

1. Scan the QR code (works)

2. Sends an SMS to my phone and write code (works)

3. it says 'Done! One Moment..."

4. Then "Sorry, your request cannot be processed at this time. Please try again later."

 

When I try to add another device by clicking on the "Use security key device." : 

"Unfortunately, an issue has occurred. Please try again."

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1 REPLY 1

XGolDenX
Contributor
Contributor

Also. there is no "Deactivate" button, which I read in the FAQ.

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