Cannot close account because it says I have open cases, but I have all my cases closed

[dat_guy]

I would like to close my account and open a new one in the new country I have moved to

I am trying to close the account, but it says that I have open cases that needs to be resolved first

When I click on the link to check my cases, all my cases are closed

I am stuck, please help me close my account

[kernowlass]

@dat_guy 

Paypal is country specific so if you move countries you have to close your old Paypal account and open a new Paypal account registered in the country where you now live. 
You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.
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