Can't access my account because OTP issue as Mobile number is inaccessible

[michael2k1]

Hi,
I signed up for a paypal account when I was in Malaysia using my email address, and I mentioned my Malaysian cell number as I was there. I could easily access the account and perform transactions even when I was not in Malaysia and paypal never asked me for OTP.
 
But, now I can't access my account anymore. Whenever I try to login PayPal asks for OTP sent to the cell number that I used when I was in Malaysia. As I don't have access to that cell number what can I do.  If I was given a choice to select Email for the OTP like this community page, I could easily use that option. Due to not being able to login I can't use the "contact us" option of PayPal to ask for help since contact us option requires successful login. 

In this condition, please let me know, what I should do. 

Thank you.  

[kernowlass]

@michael2k1 

Paypal is country specific so if you move countries you have to close your old Paypal account and open a new Paypal account registered in the country where you now live. You would then need to add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.