Asking for Authentication code

rugrats
Contributor
Contributor

I am trying to pay for something by PayPal and it said that it needs to verify it is me doing the transaction, I click on to receive a text message with a code and nothing happens, I then click on them to call and again nothing happens. How can I verify this is me when I cannot get any further.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@rugrats 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.