Account hacked and changed to business account
Lizzie231
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Posted on
May-02-2024
06:19 PM
My account was hacked over the weekend, and they changed it to a business account. I was able to get back into my account and lock it down. However, it's now a business account that they used my information to create. I tried to close my account, but it says I have pending transactions. I checked my bank, and the last transaction that was made had already been processed two days ago. Does it take PayPal longer to recognize some things that have been processed? I do not want my information associated with their business.
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Fraud & Phishing
2 REPLIES 2
kernowlass
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May-03-2024
02:36 AM
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378
Advice is voluntary.
Kudos / Solution appreciated.
Lizzie231
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May-03-2024
03:09 AM
I've spoken to an agent twice, and they both say I have a pending transaction/transfer. I've told them my bank shows I have nothing pending, and all charges have gone through. Even on my PayPal account under activity shows everything as completed.
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