verify identity

binsuriani
Contributor
Contributor

Hi . I submitted documents for verification . Then paypal showed : 

Thank you for providing the required information.

We’ll get back to you within a few business days.


It's about 2 week that I had uploaded documents but nothing received . anybody knows how long this process does take ?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@binsuriani 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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