trying to log in

kobi_dog
Contributor
Contributor

trying to log in , keep getting put in mobile phone number , when I enter it says not valid, don't really want to give my number looks like im being forced to so as to log in, even so says number is invalid so can't get into my account

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kernowlass
Esteemed Advisor
Esteemed Advisor

@kobi_dog 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
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