security question bug : "security question cannot be the same"

myhapham
New Community Member

hey

i cannot create 2 security question because paypal says they cannot be the same even though they are NOT the same. and i couldnt contact customer service. they are all busy. how can i fix this bug

thanks

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @myhapham

Welcome and thanks for visiting the PayPal Community! 

I understand you're unable to set up your security questions, and I'm sorry to hear that. I recommend trying a different browser or device to see if you receive the same error. It may also help to clear your cache and cookies. If needed, you can reach Customer Support by clicking 'Contact' at the bottom of any PayPal website. Support is also available through Facebook Private Message or Twitter Direct Message.

I hope this helps! 

- Meghan


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