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my phone number changed and I cannot receive the login code

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Masoud3
New Community Member
Posted on

I try to log in to change my bank account. paypal sends a four digit code to a phone number which is closed now. so I cannot log in

 

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my phone number changed and I cannot receive the login code

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kernowlass
Esteemed Advisor

@Masoud3 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


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Kudos / Solution appreciated.

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Solved

my phone number changed and I cannot receive the login code

Options
Go to solution
kernowlass
Esteemed Advisor

@Masoud3 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

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