locked out of account

prosenba
Contributor
Contributor

Paypal is not helping me get back into my account. I've left messages and none get returned. Tired calling and the recorded voice says paypal can't help over the phone and to send a message. Really Frus

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@prosenba 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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